Now, Motorola, do something. I can't stand Bluetooth headsets. The Elite Silver had the best look AND sound. I have all the problems listed by others, so I won't repeat. Too much $$ has been spent on your hardware for the app (which is more easily updated) not to work properly. Esp if you're stuck driving a lot. It's also interesting how you can say "yes" to reading a text aloud, but you can't reply. Now that's a one-sided conversation!!